Question 1

What payment methods are accepted?

Accepted Answer

We support bank cards, instant fast payments (SBP), and all major cryptocurrencies (USDT TRC20/TON, BTC, TON) via secure payment gateways with zero commission.

Question 2

How does the 3-day free trial work?

Accepted Answer

New users receive 3 days of full unlimited access upon starting the Telegram bot or portal registration. No credit card required.

Question 3

What happens when my subscription expires?

Accepted Answer

A 3-day Grace Period keeps your paired devices intact. If renewal is not completed, tunnel routes pause until reactivation without losing your setup.

Question 4

Is there a money-back guarantee (Refund)?

Accepted Answer

Yes. If the service doesn't suit your requirements or fails on your ISP, a full refund is available within 14 days of purchase.

Question 5

How is aRPC different from WireGuard or OpenVPN?

Accepted Answer

Classic VPNs carry static protocol signatures blocked by modern DPI filters. aRPC camouflages traffic as legitimate HTTPS/TLS 1.3 with dynamic SNI mimicry, rendering packets indistinguishable from ordinary web browsing.

Question 6

Does it work in heavily censored networks?

Accepted Answer

Yes. aRPC leverages intelligent egress node routing and VLESS/Reality obfuscation, automatically switching endpoints during network degradation.

Question 7

What ping and speeds can I expect?

Accepted Answer

Powered by Wintun kernel driver on Windows and eBPF acceleration on gateways, overhead is negligible (+5-15ms latency) with line speeds up to 10 Gbps.

Question 8

How many devices can connect simultaneously?

Accepted Answer

Standard tiers allow up to 5 concurrent devices. Pro/Family tier expands this to 10 slots with independent configuration profiles.

Question 9

How does 10-minute Burn-on-use hardware pairing work?

Accepted Answer

Instead of permanent passwords, clicking 'Pair Device' generates an ephemeral 10-minute code or QR that binds your hardware ID (HWID) and instantly self-destructs.

Question 10

How do I configure Keenetic or MikroTik routers?

Accepted Answer

Our documentation provides step-by-step guides and ready-to-use scripts for Keenetic OS and MikroTik RouterOS v7. The router counts as just 1 device slot.

Question 11

When is the iOS app launching?

Accepted Answer

The iOS build is currently in closed beta testing via Apple TestFlight. You can join the waitlist on our Downloads page to get an invite.

Question 12

Do you keep traffic or connection logs?

Accepted Answer

Strictly no. Anubis operates purely in Stateless RAM. No IP addresses, DNS lookups, or user traffic metadata ever touch persistent disks.

Question 13

What encryption ciphers protect my traffic?

Accepted Answer

All datagrams are protected with ChaCha20-Poly1305 authenticated encryption and ephemeral Curve25519 keys with Perfect Forward Secrecy.

Question 14

What if my device key is compromised?

Accepted Answer

Click 'Rotate Key' in your dashboard or Telegram bot to immediately revoke all previous sessions and deploy fresh cryptographic credentials.

Frequently Asked Questions

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Frequently Asked Questions

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